ACCREDITATIONS, MEMBERSHIPS & COMPLIANCE
Accreditations & Compliance.
Travel With Confidence. Backed by Industry Recognition.
Choosing a Travel Management Company is about more than finding someone who can book a flight or hotel.
For corporate, government and institutional clients, the travel partner must be able to demonstrate professional standing, industry recognition, financial responsibility, operational capability and a commitment to established industry standards.
Vivari Travel & Tours has built its travel management operation around these principles. We are IATA accredited, a member of ASATA, a member of SATSA and supported by SATIB bonding, providing our clients with a strong foundation of recognised industry credentials and professional accountability.
These credentials are not simply badges on our website. They form part of the framework within which we conduct our business, engage with suppliers and manage travel on behalf of our clients.
OUR INDUSTRY CREDENTIALS
Four credentials. One governance framework.
IATA Accredited Travel Agent
Connecting Vivari to the global airline distribution and ticketing environment.
Vivari Travel & Tours is an IATA Accredited Travel Agent, giving the business recognised standing within the international air travel industry.
IATA accreditation identifies travel agents to participating airlines and provides access to established airline ticketing and settlement frameworks. Depending on the applicable accreditation and airline arrangements, this can include authorisation to sell airline tickets, access to the IATA Billing and Settlement Plan (BSP), BSPlink services and standardised processes for airline transactions.
What this means for our clients
For a traveller or organisation using Vivari, IATA accreditation provides an additional layer of confidence that they are dealing with a recognised travel professional operating within an established international industry framework.
It supports our ability to:
- Work directly within established airline distribution and ticketing environments
- Manage domestic and international air travel
- Facilitate ticket issuance and servicing subject to airline authority
- Manage changes, exchanges, refunds and other ticketing requirements
- Work with multiple participating airlines through recognised industry processes
- Access structured airline settlement and reporting mechanisms
- Build direct relationships with airline partners
“IATA accreditation strengthens relationships between travel agencies and airlines while improving credibility with customers and industry partners.”
Why this matters for corporate and government travel
Corporate and government travel often involves multiple airlines, complex itineraries, international routes, changes, cancellations, reporting and financial reconciliation. An accredited travel management environment provides a stronger operational foundation for managing these requirements than a purely transactional retail booking model.
ASATA Member
Professional Standards Within the Southern African Travel Industry
Vivari Travel & Tours is a member of the Association of Southern African Travel Agents (ASATA), which represents travel agents, travel advisors, Travel Management Companies and tour operators whose businesses sell travel services to individuals, businesses and other travel professionals.
ASATA membership reinforces our commitment to operating within recognised professional and ethical standards in the Southern African travel industry. Members benefit from industry resources, compliance tools, professional development, research, networking and representation on issues affecting the travel sector, and ASATA maintains a Code of Conduct and financial and compliance standards for its travel members.
What this means for our clients
Working with an ASATA member gives clients another indicator that they are engaging with a recognised travel industry business rather than an unverified travel intermediary — particularly relevant for corporate and institutional clients where governance, professionalism and accountability form part of the procurement decision.
SATSA Member
Recognised Within Southern Africa’s Tourism Value Chain
Vivari Travel & Tours is a member of the Southern Africa Tourism Services Association (SATSA), which represents more than 1,100 tourism products across Southern Africa and provides a framework for credibility, industry representation, networking, information, education, bonding and tourism self-regulation.
SATSA describes its membership as a mark of credibility, with members subject to governance, financial and insurance checks and a Code of Conduct. SATSA membership is recognised by international trade, government, tourism organisations and private travellers as an indicator of credible tourism businesses.
What this means for our clients
For clients purchasing travel, accommodation, destination services and ground arrangements in Southern Africa, SATSA membership provides additional confidence in the professional standing of the travel partner they have selected — particularly relevant to our inbound travel, destination management, MICE, PCO, accommodation and ground-handling capabilities.
SATIB Bonding
An Additional Layer of Financial Protection
Vivari Travel & Tours is supported by SATIB bonding, providing an additional layer of protection associated with qualifying travel transactions.
Bonding is particularly important within the travel industry because clients frequently make payments before travel takes place. SATSA notes that its member bonding provides protection for consumer payments in circumstances such as involuntary liquidation, subject to the applicable fund terms and conditions.
Why this matters
When an organisation commits significant funds to:
- International air travel
- Group travel
- Accommodation
- Conferences
- Incentive programmes
- Destination services
- Multi-component itineraries
financial protection and supplier accountability become important considerations.
Our bonding forms part of the broader financial and governance framework supporting our travel operation. Applicable bonding protection is subject to the relevant terms, conditions and limits.
WHAT DOES COMPLIANCE MEAN AT VIVARI?
Compliance is more than holding certificates.
For us, compliance means establishing the systems, processes and professional standards required to conduct travel business responsibly. Our accreditation and membership framework supports our approach to:
Financial Accountability
Structured financial processes and recognised industry frameworks for managing travel transactions and supplier relationships.
Supplier Governance
Working within established airline, accommodation, ground transport and tourism industry relationships.
Professional Standards
Operating within applicable industry codes, standards and professional requirements.
Travel Documentation
Supporting clients with the information and documentation required to facilitate international travel, subject to applicable requirements.
Data & Transaction Management
Maintaining structured booking, traveller and transaction information to support operational servicing and reporting.
Client Protection
Using recognised industry frameworks and applicable bonding arrangements to provide additional confidence when clients transact with us.
Ongoing Industry Engagement
Remaining connected to industry developments, regulatory changes, supplier requirements and evolving travel practices.
WHY CHOOSE AN ACCREDITED TRAVEL MANAGEMENT COMPANY?
Because your travel partner should be accountable.
The travel industry contains a wide range of businesses offering booking and travel-related services. Accreditation and recognised industry membership help clients distinguish established travel professionals from businesses operating without comparable industry credentials.
For Corporate Clients
A travel partner with recognised industry credentials, structured travel management capabilities and access to established airline and tourism networks.
For Government & Institutional Clients
Our accreditation and membership framework supports procurement requirements where supplier credibility, compliance, financial accountability and operational capability matter.
For International Clients
Our South African industry credentials provide an additional point of confidence when arranging travel, accommodation, destination services and ground arrangements in the region.
For MICE & PCO Clients
Our industry positioning supports our ability to coordinate travel, accommodation and destination services for conferences, associations, corporate events and international delegations.
ACCREDITATION AS PART OF OUR TRAVEL ECOSYSTEM
Our credentials work alongside our people, technology and operational infrastructure.
- IATA connects us to the international airline environment.
- ASATA connects us to the professional Southern African travel management community.
- SATSA strengthens our position within the Southern African tourism value chain.
- SATIB bonding provides an additional layer of financial protection for applicable transactions.
Together, these form part of the foundation on which Vivari Travel & Tours delivers travel management services.
OUR COMMITMENT
Professional. Accountable.
Connected.
We believe that trust in travel is earned through professional standards, transparency, experience and accountability. Our accreditations and memberships are not presented simply as credentials — they represent the standards and relationships that underpin the way we conduct our business.
Vivari Travel & Tours — professionally accredited, industry connected and structured to manage travel with confidence.